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Performance results not matching automated stradegies

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    Performance results not matching automated stradegies

    My performance results are not matching my PNL screen. Can you help me with this please? I'm using automated an strategy.
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    #2
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      #3
      Hello dtaylor,

      Thank you for your note.

      To understand what may be occurring, we'd need to take a look at your log, trace and database files. We don't want you to post those here, though, since they may contain personally identifiable information, however.

      Please send me your database, log, and trace files directly so that I may look into what occurred.

      You can do this by going to the Control Center-> Help-> Email Support

      Expand 'Other files' and enable 'Database file'.

      Please reference the following case number in the body of the email: 03100250 ATTN Kate W. and include a link to this post as well.

      Thanks in advance; I look forward to assisting you further.


      Kate W.NinjaTrader Customer Service

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