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Marble

Member

Join Date: Apr 2022

Posts: 93
#1

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08-08-2022, 10:14 AM

Support,
I only subscribe to 3 threads but I keep getting all notification for Platform tech support.
How can I avoid all the notification coming in?
Marble

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NinjaTrader_Emily

NinjaTrader Customer Service

Join Date: Jun 2020

Posts: 3022
#2

08-08-2022, 04:04 PM

Hello Marble,

Thank you for your post.

If you visit the following link, does it show that you are subscribed to the entire category of Platform Technical Support?

Platform Technical Support - NinjaTrader Support Forum

https://ninjatrader.com/support/forum/forum/ninjatrader-8/platform-technical-support-aa

General platform technical support for NinjaTrader Desktop.

Here is a screenshot of where the button should be to subscribe/unsubscribe from that topic:

2022-08-08_16-03-55

https://www.screencast.com/t/4tnc79e0LLF7

World's leading screen capture + recorder from Snagit + Screencast by Techsmith. Capture, edit and share professional-quality content seamlessly.

If it shows you are subscribed, please try to click the icon to unsubscribe from the topic and see if this resolves your inquiry.

Please let me know if I may be of further assistance.
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