life time licence key

[Paddyswag69]

Hi,
I have the used the free licence key for the platform, so today I decided to purchase the full life time licence key, through Paypal. How long does it generally take to receive the new licence, Ive had a congratulations on purchasing it etc, but no reference to when or how I will receive the new licence. Any help/heads up will be most appreciated.

Thanks

[NinjaTrader_ChelseaB]

Hello Paddyswag69,

Welcome to the NinjaTrader forums!

Typically this is auto generated and is emailed at the same time the 'Congratulations' email is emailed.

May I have you double check the email is not in your spam or junk mail folder or in the trash folder?

Please send an email to platformsales [at] ninjatrader [dot] com if you need your license resent.