Password reset help

[mmoustafa]

Good morning,

I am posting here because I sent multiple emails and tried calling twice but with no success. I can successfully login into my client portal but I cannot login into my NinjaTrader Continuum because I forgot my password. I would like to reset it. Can someone please help me?

Thank you so much for your time

[NinjaTrader_ChelseaB]

Hello mmoustafa,

Welcome to the NinjaTrader forums!

Apologies for our delays. Our support has been under higher than normal volume.

Rest assured, your inquires are being received.

You will need to contact our support through email (platformsupport [at] ninjatrader [dot] com) for us to send a password reset link. The email will be generated through our system for your email account.

We appreciate your patience.