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Missing 10 hours of DATA

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    Missing 10 hours of DATA

    seems like my data was cut at 12:00 noon yesterday until now
    see picture
    how to fix this?
    Attached Files

    #2
    Try disconnecting and then reconnecting, there may have been an historical server issue which they resolve by pointing to the back-up unit, however you would need to restart to make the new connection.

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      #3
      There is something definitely wrong with the NT historical data server.

      I have tried every way I can to open a new chart and there is erroneous data. I have tried to reload all historical data, reset the data base, repaired the data base and even deleted the data base directories (using a batch file) and still nothing fills the historical data from 7/29 midnight. (Exiting NT and restarting NT each step.)
      Last edited by Robotman; 07-29-2022, 08:43 AM.

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        #4
        same problem here....

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          #5
          Try exiting NT, delete the cache folder inside the db folder, then restart NT.

          If necessary, down the historical data by using the right click menu in the chart.

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            #6
            Originally posted by bltdavid View Post
            Try exiting NT, delete the cache folder inside the db folder, then restart NT.

            If necessary, down the historical data by using the right click menu in the chart.
            Tried all that. No joy. It's the server.

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              #7
              Hello,

              Thanks for your post.

              I checked this on my end, and I have the data:

              Click image for larger version  Name:	NinjaTrader_2022-08-02_05-36-26.png Views:	0 Size:	31.8 KB ID:	1210617

              Could you confirm once more after connecting to your data provider and attempting to reload all historical data?

              If we are still stuck, please then send me an email at [email protected] with the text "Attn Jim" and your log and trace files. Please also link this thread. I'll then be able to investigate further.

              Sending Log and Trace files
              • Open your NinjaTrader folder under My Documents.
              • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
              • Send the 2 compressed folders as attachments to your email.
              • Once complete, you can delete these compressed folders.
              JimNinjaTrader Customer Service

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                #8
                it was such a weird bug, the data ended at midnight
                even the next day when I woke up at 8am I was missing the data from midnight to 8am
                I didn't trade that day
                and the next day everything was fine

                thanks

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