Hi. I need help with resetting my password to get into my NT account. I've used Forgot Password link on the site multiple times and have not received a link to reset my password. I sent a message to customer service and no one has gotten back to me. Please let me know how I can get help with this issue. Thanks.
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Hello alnghiem,
Thank you for your post.
We cannot generally assist with issues of this nature on the forum. With that said, I did a search through our ticketing system and was able to find your ticket. I will send a password reset email to the email address that we have on file for you account. You should be receiving confirmation of this very soon.
Thanks in advance for your patience.Zachary S.NinjaTrader Customer Service
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