Cannot Connect ( Gateway timedout , Logon Failed

[tkamal75]

After 2 weeks of using ninja trader 8.0.26.1 64-bit , I started to get this error, I tried 2 other machines , 3 internet providers
all same error, this error started a week ago
these are the log and trace files please advice
the logs shows some webapi errors, as i was trying to mess around, currently the option is disabled

trace.20220712.00011.txt log.20220712.00012.en.txt log.20220712.00012.txt

[NinjaTrader_Jason]

Hello tkamal75,

Can you please troubleshoot the connection error with the steps below. Test for the connection error after each step.

• Restart your modem and (if applicable) router
• Restart your PC
• Clear your DNS
  -Open the Command Prompt: https://www.howtogeek.com/235101/10-...in-windows-10/
  -In the command prompt, run this command: ipconfig /flushdns
• If you are not already and the option is available to you, connect to the internet using an ethernet cable. Wireless connections are significantly more unreliable.
• Ensure exceptions have been added into any firewall/antivirus/backup programs for the Documents > "NinjaTrader 8" folder.
• Ensure that your computer is not turning off your Network Adapter to conserve power:
  -Right-click on your Start button
  -Select 'Device Manager'
  -Expand 'Network Adapters'
  -Right-click on your Network Adapter and select Properties > Power Management
  -Uncheck 'Allow the computer to turn off this device to save power' option
  -Click 'OK' to save the changes
  -Do this for all Network Adapters