Data feed problems

[datahogg]

I use NT8 and Think or Swim (TOS) both open on the same computer. A new computer with complete solid state memory.
The NT8 data feed (Continuum) will shut down quite often and the only way to restore NT8 feed is to close down NT8 and re open. During this time TOS operates with
no problems. (No data feed problems). Once NT8 data feed stops the data feed, it is a pain. This makes NT8 almost useless.
Please advise.

[NinjaTrader_Jason]

Hello datahogg,

Can you please send me your log and trace files so that I may investigate.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: Att Jason, 3693790