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Charts no updating
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Fix in this thread:
I'm having an odd problem, my NT8 has been working fine till today. The market has been open for a half hour now and no candles have been printed on my chart. I've restarted my computer, logged in and our of both NT8 and Rithmic (which seems to be operating normally), cleared my cache, and still nothing. I've attached
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Go to Trading Hours > CME US INDEX Futures ETH > scroll down to Juneteenth > EDIT > modify from "FULL DAY to EARLY CLOSE" Change time to 12:00PM, > OK > APPLY > Reload Historical data > Close NT8 > Reconnect.Originally posted by scorsilondon View PostCharts no updating since market open
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Hello everyone,
Thank you very much for bringing this to our attention.
We experienced an issue with an incorrect entry in the trading hour template, marking Juneteenth (6/20) as a full-day holiday.
This has since been corrected; To receive this update, please restart the NinjaTrader platform.
Should you still experience any issues, please don't hesitate to let us know!
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