Charts not updating since market open

[TradingLoss]

This type of holiday data entry misconfiguration seems to happen for at least one holiday every year. It should happen zero times a year.

We should get commission refunds.

[traderzbs]

Juneteenth doesn't even show up as a holiday on mine and charts are not updating.

Check if the right template selected from left "Templates" panel.

[NinjaTrader_Manfred]

Hello everyone,

Thank you very much for bringing this to our attention.

We experienced an issue with an incorrect entry in the trading hour template, marking Juneteenth (6/20) as a full-day holiday.

This has since been corrected; To receive this update, please restart the NinjaTrader platform.

Should you still experience any issues, please don't hesitate to let us know!

[StevenL]

Changing the holiday type from "Full Day" to "Early Close" did the trick. Thank you, traderzbs!

When you make this change the End Time defaults to 12:00 AM. Make sure to change it to 12:00 PM.

[Fran888]

I am not receiving any data this morning. Yesterday Juneteenth appeared in the Trading Hours list. Today it's gone. I added it in but still no data. Need a fix ASAP

[NinjaTrader_Manfred]

Hello Fran888,

Thank you very much for your post and welcome to the NinjaTrader forums.

If you ever need assistance immediately, please reach out to us through the platform directly (Help > Email Support), as our forum replies can sometimes be a bit slower, especially when following up on an older thread.

Regarding the data; If the day was re-added, you would not receive data, as it would mark today as a (full) holiday, instead of an early close.

As the exchange reopened about 30 minutes ago; Do you receive data at this time?

Should you still encounter any issues, please don't hesitate to let me know!