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Charts are not refreshing

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    Charts are not refreshing

    Hello,

    I came in today and opened NT8. The charts opened and candles appear on the charts but stop around a couple hours ago and that's it. I am using various time charts, some including tick charts. The tick charts are frozen on a tick, something like 44. The 44 never updates changes ect. This is the same behavior across a tick, min, and day charts.

    I've tried a reboot and also tried deleting the following folders to see if that would help
    C:\Users\User\Documents"NinjaTrader 8"\db\tick
    C:\Users\User\Documents"NinjaTrader 8"\db\minute
    C:\Users\User\Documents"NinjaTrader 8"\db\day
    C:\Users\User\Documents"NinjaTrader 8"\db\cache

    The only thing that looks like it has changed on this PC is I saw a notice that windows updated itself yesterday. I'm running

    Edition Windows 10 Pro
    Version 21H2
    Installed on ‎5/‎4/‎2022
    OS build 19044.1766
    Experience Windows Feature Experience Pack 120.2212.4180.0

    Thanks!
    Last edited by paperblue46; 06-17-2022, 09:53 AM.

    #2
    Hello paperblue,

    Can you tell me what instrument/expiry you have selected within your chart you are seeing this behavior.
    Christopher J.NinjaTrader Customer Service

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      #3
      EDIT**
      That was it.... I forgot to roll over.... thank you for your help!!

      Hi Christopher,

      I tried ES, MES, and NQ before I gave up and sent this message. I also create a help ticket later in the afternoon using NT8 Help menu, with logs attached.
      Last edited by paperblue46; 06-17-2022, 04:02 PM.

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