"Error on loading historical data for instrument "^SP500": "20013""

[RookieTrader]

Morning,
I get 4 overlapping "Error" boxes with the same message (below) when trying to get historical data for ^SP500. The same messages are in the log also:
( Error on requesting bars series: "Error on loading historical data for instrument "^SP500": "20013"" )

It loads the data fine until May 27th at 9:27am. That's where it freezes.

[RookieTrader]

Correction: It freezes at ... 9:37am.

[NinjaTrader_Spencer]

Hello RookieTrader,

Thank you for your post.

This message indicates that your Kinetick account is not enabled for live data for the ^SP500 index.

You may reach out to our Kinetick Support Team at support [AT] kinetick [DOT] com.to assist in getting the required live data subscriptions on your account.

[RookieTrader]

Got it. Thanks for the response.