error message

[George21]

Hello,


I am getting the following error every time I load up NT8.




Do you know what might be causing this error?


Thanks

[NinjaTrader_Kate]

Hello George21,

Thank you for your post.

Are you able to get NinjaTrader started up?

If so, if you look under Tools > Remove NinjaScript Addon, do you see an entry in the list with a name like "Websocket.Client"? If so, does highlighting this by clicking on it, then selecting "Remove" to remove it, then restarting the platform rectify the error?

If the error is no longer seen, do any additional errors show in the log tab of the Control Center? What is the full text of any errors seen?

If no errors are seen after removing this and restarting, please open a new NinjaScript Editor window. Right click in this window > Compile. Do any errors show in orange at the bottom of the screen?

If so, please send me a screenshot showing the errors.

Thanks in advance; I look forward to assisting you further.

[George21]

Hello,

Thanks for the reply. I removed the websocket.client through the 'remove ninja script assembly' menu. This seems to have fixed the problem, as I am not seeing anymore errors.

Is it possible this error could affect the way the NT bridge I use with Jigsaw DayTrdr works. I have not been able to open a DOM on my Jigsaw platform today. I assume the problem is on the Jigsaw side but I thought I'd just mention it since I'm here.

Thanks

[NinjaTrader_Kate]

Hello George21,

Thank you for your reply.

That may be a possibility. You'd need to reach out to Jigsaw directly and if they find there's an issue they can reach out to us directly with code samples if they need assistance debugging.

Please let us know if we may be of further assistance to you.