Bar Timer delay and chart delay

[Learner Trader]

Hi Zach

I am afraid the original problem is still happening.
It definitely takes place after the US market opens.
Please see attachments of the 5min chart both on TradingView and on NT8 and they are opposite to each other and the bar timer remains on zero for ages.
Can I request a remote access to solve this problem, as I am scared to trade with this delay on BTC coinbase data.
Thank you for your help

[NinjaTrader_Zachary]

Hello Learner Trader,

Thank you for your reply.

I am not experiencing the same problem on my end, so this is definitely isolated to your installation of NinjaTrader. If re-syncing the PC clock didn't do the trick, then you must be experiencing a chart rendering delay due to something you are running in your workspace and will need to test to see if you experience the same issue in Safe Mode. If you want us to help you remotely, please contact us via email to schedule something. We do not schedule remote sessions over the support forum. You can reach NinjaTrader via email by going to Help > Email Support or by sending a message to platformsupport(at)ninjatrader(dot)com.

[Learner Trader]

ok thanks
There is a delay of at least 8 minutes
Have a look at the 2 charts of 1min side by side... the left one is tradingview and the right one is NT8 and it is about 8 bars behind

[Learner Trader]

Hi Zach

I did have some "unworking" charts from Trader Dale which was going to be upgraded with his new software.
So I deleted them of the workspace and that seems to have resolved everything.
Thanks for your great guidance!