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NinjaTrader
Rithmic connection support is missing
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Hello cay7man,
Thank you very much for your post
I am not certain why the upgrade would have affected your platform's connection options.
Could you please forward us your platform's log & trace files? We can then best assist further.
To do this, please click on Help > Email Support, and leave the following note in the ticket:
ATTN Manfred 3598704
Thank you in advance, I look forward to your email!
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Hello gsan7,
We will need you to contact us via email to address this inquiry. You can send an email to [email protected]. Please include the following items:- Your license key, which is available from the Control Center > Help > License Key
- The name of the brokerage/trading firm that is providing you with a Rithmic data connection
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