Rithmic connection support is missing

[cay7man]

I think after upgrading to 8.0.26, the option to use rithmic is disappeared? Any ideas? TY!

[NinjaTrader_Manfred]

Hello cay7man,

Thank you very much for your post

I am not certain why the upgrade would have affected your platform's connection options.

Could you please forward us your platform's log & trace files? We can then best assist further.

To do this, please click on Help > Email Support, and leave the following note in the ticket:

ATTN Manfred 3598704

Thank you in advance, I look forward to your email!

[gsan7]

I am also having this issue, "Rithmic" connection is gone, though "Rithmic for NinjaTrader" is there, just upgraded to the latest version, with multi-broker license. Any updates on to how this was fixed?

Thanks.

[NinjaTrader_ChristopherD]

Hello gsan7,

We will need you to contact us via email to address this inquiry. You can send an email to [email protected]. Please include the following items:

1. Your license key, which is available from the Control Center > Help > License Key
2. The name of the brokerage/trading firm that is providing you with a Rithmic data connection