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Missing candlestick chart data on intraday chart
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Missing candlestick chart data on intraday chart
I have a giant gap of missing price action candlestick data on my chart. It goes from April 6 to April 17. See the attached chart. I'm also uploading my data series.2 Photos -
Hello futurestrader0000,
Thank you very much for your post.
Looking at the data series settings, the platform is set to only load 5 days of historical data. This means it should not even load data going back far enough to show this gap.
Please right-click the chart and "Reload all historical data" to see if this corrects the error. should this not work, please send me your platform's log & trace files. I would like to take a closer look at any issues or errors that are being reported.
You can do this by going to Help > Email Support.
Please also leave the following note in the ticket, this ensures we can associate it with your post:
ATTN Manfred 3582644
I look forward to your reply!Manfred F.NinjaTrader Customer Service
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Thank you. Reloading the historical data fixed it.
Originally posted by NinjaTrader_Manfred View PostHello futurestrader0000,
Thank you very much for your post.
Looking at the data series settings, the platform is set to only load 5 days of historical data. This means it should not even load data going back far enough to show this gap.
Please right-click the chart and "Reload all historical data" to see if this corrects the error. should this not work, please send me your platform's log & trace files. I would like to take a closer look at any issues or errors that are being reported.
You can do this by going to Help > Email Support.
Please also leave the following note in the ticket, this ensures we can associate it with your post:
ATTN Manfred 3582644
I look forward to your reply!
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