Plot Executions stopped working this morning

[DanDaMan]

Hello,

I am using chart trader.
My 'Plot Executions' has always worked fine, and for some reason just stopped working this morning. I have not changed anything since yesterday.
I've placed trades, and nothing is showing up when I try and toggle the 'Plot Executions' button.

[NinjaTrader_Clayton]

Hello DanDaMan,

Thank you for writing in.

Do you have the same account selected in the Chart Trader panel that the orders were placed to?

• The chart will only show the Executions for the Account that is selected, so if you placed the trades on a Live account but have the Sim101 account selected in the Chart Trader Panel the execution markers wouldn't show.
• Make sure the appropriate account is selected.

Do you have a NinjaScript Strategy applied to the chart?

• Active or Inactive, a NinjaScript Strategy being on a chart can affect the plotting of Execution Markers.
• Right-click on the chart > Strategies > If there are any here, remove them
• Do the Execution markers appear?

If the Execution markers are still not showing, please create the following Test Chart:

• Go to the Control Center > New > Chart
• Select the Instrument you have been trading or one you have market data for
• Make it a 1-minute chart
• Set the 'Days to load' to 5
• Make sure 'Template' in the top-right corner is set to < None >
• Set the Time frame > Trading hours > To "Default 24x7"
• Make sure Plot Executions is set to "Text and Marker"
• Click OK to make the chart

• Does this chart load in as expected?
• Open the Chart Trader panel and place some trades using the Sim101 account, do the Execution Markers Appear?
• If yes, what is different about this chart compared to the others?

If the Execution Markers are still not showing on the Test chart, please take a screenshot of the test chart and include that in your follow-up response.

• If you are unsure of how to take a screenshot, I recommend using the Windows Snipping tool.

• Click on the Windows Icon at the bottom of your screen and type the word "Snip"
• Click on the Snipping tool, click New, then click and drag around the area you want to screenshot
• Click File > Save As > Save the screenshot where you can find it
• Please click here for a video demonstration