Unable to access my My Rithmic for NinjaTrader Brokerage

[mahdi10196]

Hi. i am trying to access my simulation account and i keep getting this error.
Error: My Rithmic for NinjaTrader Brokerage: Please check your account connection parameters and internet connection (Logon failed).
I cannot connect to my Rithmic feed.
I have checked my internet connection and it is Ok, so how can i troubleshoute further please ?

[NinjaTrader_Manfred]

Hello mahdi10196,

Thank you very much for your post and welcome to the NinjaTrader forums!

This error is most commonly associated with a Rithmic account that requires a login through Rithmic Trader Pro. NinjaTrader can then connect to Rithmic Trader Pro to access your account.

If you have not yet installed Rithmic Trader Pro, please follow the steps below:

• Download R|Trader Pro
  • http://yyy3.rithmic.com/?page_id=16
• Open R|Trader Pro and enter your credentials into the 'Orders' user ID and password fields and the 'Market Data' user ID and password field
• Click on 'Allow plug-ins' (the text will be yellow when enabled)
• Click on 'Login'
• Within NinjaTrader, ensure 'Plug-in mode for market data' is enabled in the connection
  • Control Center > Connections > Configure
  • Select your Rithmic connection > Ensure 'Plug-in mode for market data' is enabled
• Connect within NinjaTrader

Should this still fail, please let me know!