Bid / Ask Price Stuck

[IanC28]

I have a problem with trading RTY on chart and SuperDom. The Bid Ask prices seem to be stuck and placing an order to sell fills at the stuck Bid price of 2092 even though the actual price is higher. Any ideas how to clear this error.?

[NinjaTrader_Spencer]

Hello IanC28,

Thank you for your note.

Resetting your instruments and cache should resolve this item.

To reset your instruments, please take the steps below.

• First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
• Next, reset your instruments by navigating to the Control Center > Tools > Database Management
• In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
• Lastly, restart NinjaTrader for the changes to occur
• While NinjaTrader is shutdown, open the Documents > NinjaTrader 8 > db folder.
• Delete the sub-folder named 'cache'.
• Start NinjaTrader and test.