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login problem via rithmic

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    login problem via rithmic

    hi. i have a problem with loggin in. throuth web site i can enter, but in ninja trader i cannot and it shows: my rithmic: please check your acc connection parameters and internet connection. (logon failed)
    it is demo account
    Last edited by laziest; 03-14-2022, 11:25 AM.

    #2
    Hello laziest,

    Thank you for your message.


    You may double-check this Rithmic for NinjaTrader Brokerage Connection Guide for setting up your account in NinjaTrader 8 (Control Center > Connections > Configure).

    A couple of things to be aware of while creating this connection:
    • If this is a live trading account, you will want to select the 'Rithmic' system. If it is a demo or evaluation account, select the 'Rithmic Paper Trading' system. You may need to select your broker's specific system if it is shown here instead of a basic 'Rithmic' one.
    • If you are connecting to this account in both NinjaTrader 8 and R Trader Pro at the same time, you will need to enable 'Plug-in Mode' in both platforms. You will have the option to enable this before logging in on R Trader Pro.
    Click image for larger version

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    Please let me know if you remain unable to connect after following the above steps or if you have any additional questions.
    Justin D.NinjaTrader Customer Service

    Comment


      #3
      I really dont know why, but i can log in just on the web site of rithmic but in r trader no. everytime error with - connect with administrator.
      can you tell me another web site where can i register for demo acc and use it in ninja for ES?
      thx

      Comment


        #4
        Hello laziest,

        Thank you for your response.


        You will want to reach out to Rithmic directly if you are receiving this error message when you try to log into your account there as we won't be able to troubleshoot their software your or Rithmic account.

        However, if you would like to try signing up for a NinjaTrader Brokerage Futures Demo, you may do so here directly from our website - Futures Demo


        Please let me know if you have any additional questions.
        Justin D.NinjaTrader Customer Service

        Comment


          #5
          many thx. all is working. 5 stars for a quick and super support

          Comment


            #6
            Originally posted by NinjaTrader_JustinD View Post

            However, if you would like to try signing up for a NinjaTrader Brokerage Futures Demo, you may do so here directly from our website - Futures Demo
            Hello again. Does your demo has any delays or it is realtime? thx

            Comment


              #7
              Hello laziest,

              Thanks for your note.

              The NinjaTrader demo is live market data.

              NinjaTrader Demo: https://ninjatrader.com/FreeLiveData

              Let me know if I may assist further.
              Brandon H.NinjaTrader Customer Service

              Comment


                #8
                Originally posted by NinjaTrader_BrandonH View Post
                Hello laziest,

                Thanks for your note.

                The NinjaTrader demo is live market data.

                NinjaTrader Demo: https://ninjatrader.com/FreeLiveData

                Let me know if I may assist further.
                1. do you have demo for krypto?
                2. how many rows in L2 are for ES in demo?
                3. how many rows in L2 are for MES in demo?
                Last edited by laziest; 08-02-2022, 10:20 AM.

                Comment


                  #9
                  Hello laziest,

                  Thanks for your note.

                  No, there is no demo available for cryptocurrencies.

                  The available demos could be seen in the NinjaTrader Demo link in post #7.

                  Let me know if I may assist further.
                  Brandon H.NinjaTrader Customer Service

                  Comment


                    #10
                    Originally posted by NinjaTrader_BrandonH View Post
                    Hello laziest,

                    Thanks for your note.

                    No, there is no demo available for cryptocurrencies.

                    The available demos could be seen in the NinjaTrader Demo link in post #7.

                    Let me know if I may assist further.
                    2. how many rows in L2 are for ES in demo?
                    3. how many rows in L2 are for MES in demo?

                    Comment


                      #11
                      Hello laziest,

                      Thanks for your note.

                      The NinjaTrader demo provides level 2 data.

                      The number of levels provided would depend on the specific instrument you would like to use.

                      About 20 levels are provided for most instruments, however, this number will vary per instrument.

                      Something you could do to test the number of levels you get is to open a New > SuperDOM window. Right-click on the SuperDOM, select Properties, change the '# of market depth levels' field to 100, and click OK. Then, note the number of market depth levels seen on the SuperDOM window.

                      Let me know if I may assist further.
                      Brandon H.NinjaTrader Customer Service

                      Comment


                        #12
                        Originally posted by NinjaTrader_BrandonH View Post
                        Hello laziest,

                        Thanks for your note.

                        The NinjaTrader demo provides level 2 data.

                        The number of levels provided would depend on the specific instrument you would like to use.

                        About 20 levels are provided for most instruments, however, this number will vary per instrument.

                        Something you could do to test the number of levels you get is to open a New > SuperDOM window. Right-click on the SuperDOM, select Properties, change the '# of market depth levels' field to 100, and click OK. Then, note the number of market depth levels seen on the SuperDOM window.

                        Let me know if I may assist further.
                        many thx for your support.

                        Comment

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