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Hello Brandon,
Thank you for your inquiry.
Glad to hear you were able to work it out. If the issue resurfaces, launch the platform in Safe Mode and send us your log and trace files so we can look for any errors by going to Help > Email Support. In the subject line of the email, please include the following; 3527413 ATTN Zachary.
Thank you and have a nice day!
Latest Posts
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Started by CarlTrading, 03-31-2026, 09:41 PM
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Started by CarlTrading, Yesterday, 02:41 AM
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by CarlTrading
Yesterday, 02:41 AM
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Started by CaptainJack, 03-31-2026, 11:44 PM
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by CaptainJack
03-31-2026, 11:44 PM
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Started by CarlTrading, 03-30-2026, 11:51 AM
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by CarlTrading
03-30-2026, 11:51 AM
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Started by CarlTrading, 03-30-2026, 11:48 AM
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34 views
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by CarlTrading
03-30-2026, 11:48 AM
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