Cannot load CME Future data

[blinx18]

Hi, I cannot download data from IB for MNQ 03-22. The trading hours is set to CME US Index Futures ETH. My time zone is Singapore. If I ticked Tick Replay", I can see the data coming in. The time zone for IB is already set to Singapore.

The data from trace file, looks weird (the start time and end time is wrong):

2022-02-14 13:00:40:349 Cbi.Instrument.RequestBars (to Provider): instrument='MNQ 03-22' from='12/15/2021 12:00:00 AM' to='2/12/2022 12:00:00 AM' period='1 Minute'
2022-02-14 13:00:40:349 Cbi.Instrument.RequestBars (to Provider): instrument='MNQ 03-22' from='2/14/2022 12:00:00 AM' to='2/14/2022 12:00:00 AM' period='1 Minute'
2022-02-14 13:00:40:349 Cbi.Instrument.RequestBars (to Provider): instrument='MNQ 03-22' from='2/14/2022 12:00:00 AM' to='2/14/2022 12:00:00 AM' period='1 Minute'

[NinjaTrader_Manfred]

Hello blinx18,

Thank you very much for your post!

Please know that Interactive Brokers does not provide historical tick-data. As such, I would generally advise disabling Tick Replay as the platform would only have real-time tick-data available.

Please also ensure you are using the supported TWS or Gateway version (918.3i). Interactive Brokers recently changed how the API supplies data in newer versions, which causes our platform to no longer receive real-time data. The supported version has been tested and does not cause any errors.

You may find this version in our Connection Guide below:

https://ninjatrader.com/ConnectionGuides/Interactive-Brokers-Connection-Guide

Should you still encounter this error with the supported version, please send me your platform's log & trace files, I can then best assist further.

You can do this by going to Help > Email Support. Please also leave the following note in the ticket, this ensures we can associate it with this post:

ATTN Manfred 3485431

Please also let me know, should you have any further questions in this regard!