Anyone else notice sims continuum connection is down since day before? Or is it just me? says order routing system is unavailable.
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Hello rocketstock,
Thank you for your post.
When I attempt to connect to my Continuum test connection, I am able to connect without issue. This would indicate that there isn't an overarching server outage. The message that you mention can often be caused by local network connectivity issues that are preventing your PC from communicating with the Continuum servers. First and foremost, please restart your PC and modem. If this issue persists after that, I'd like to review your log and trace files for additional information about the problem.
You can do send these to me by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 3481809 ATTN Zachary
Zachary S.NinjaTrader Customer Service
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