I have funded my account with Ninja trader brokerage and am trying to connect to my Ninjatrader8 software. I am using the connections menu, configure, add Ninja trader, then put in my user ID and password but when I try to connect i get "invalid user ID or password". I know the user ID and password are good as I can log into the client portal on the web. I'm not sure what I am doing wrong, I have restarted Ninjatrader, deleted the connection, readded it but nothing seems to work.
-
Hello stevenkd5017,
Please send me your log and trace files so that I may investigate why you can't connect.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: Att Jason, 3474354
Comment
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
163 views
0 likes
|
by CaptainJack
05-29-2026, 05:09 AM
|
|||
|
0 responses
81 views
0 likes
|
by CaptainJack
05-29-2026, 12:02 AM
|
|||
|
0 responses
125 views
0 likes
|
by charlesugo_1
05-26-2026, 05:03 PM
|
|||
|
1 response
206 views
0 likes
|
|
|||
|
0 responses
184 views
0 likes
|
by CarlTrading
05-11-2026, 05:56 AM
|
Comment