Chart displaying extremely inaccurate price

[Anro257]

Good day

I am having a problem with my chart display on ninja trader 8. I am using a sim account and when the chart loads in for the ES futures contract it shows a massive bar to an extremely low price that is not the current price of the contract when I look it up on other brokers etc. When I scroll to the left or right of the bar to hide it essentially, the scaling works out fine and normal. But the price remains inaccurate. Are this fake prices for sim accounts or what is happening here? any advice would be appreciated. Thanks.

[NinjaTrader_Jason]

Hello Anro257,

Can you please right click in the chart and select "Reload All Historical Data". Check if the extremely low price persists. If so, please tell me to what broker/data feed you connect in the NinjaTrader platform and at what day/time the low price is reported.

[Anro257]

Hi

After reloading all historical data the massive red bar just shifted forward to a new time.
I am using the simulated data feed. One of the three defaults that were there when I first launched the program today.
The price dip has now shifted by an hour. Previously it showed at 14:15pm and now after reloading it is at 15:15pm.

[NinjaTrader_Jason]

Please note that the Simulated Data Feed does not provide actual market data. This is fake data. See the link below.
https://ninjatrader.com/support/help...ted_data_feed_ connection.htm

Can you please disconnect the Simulated Data Feed. Go to Control Center-->Tools-->Instruments. Double click the ES futures. Change the 'Sim feed start price' setting to a value that is close to the actual market price (currently around 4563.00). Click OK. Connect to the Simulated Data Feed and check if the issue persists.

[Anro257]

I see thanks for the help!