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New desktop. NT account doesn't show up after downloading NT8 with license key.
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New desktop. NT account doesn't show up after downloading NT8 with license key.
Greetings. I just got a new desktop and downloaded NT8 with my license key and my ninja trader brokerage account doesn't appear under connections. I assume the account needs to be paired/configured with the new computer; however, when selecting the configure option I have "NinjaTrader" and "NinjaTrader Continuum" as options. Can you please provide instructions or a link to instructions that will allow me to pair the account with the software? I would have assumed that downloading the software with my license key would have done this.
Thanks, DSFTags: None
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Hello dallasstarsfan,
Thank you for your note.
You would have to recreate the account connection. The following link will take you to a page that details the steps required for creating a connection to NinjaTrader Continuum:
Please let us know if we may be of further assistance.
Shawn B.NinjaTrader Customer Service
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