Error sending message: client not authenticated

[Kicks.Spin]

trying to set up share service send email using pre-configured gmail settings. what does it mean not authenticated? how to fix that? thanks

[NinjaTrader_Spencer]

Hello Kicks.Spin,

Thank you for your note.

This would possibly indicate that your username or password is incorrect or NinjaTrader is not able to access your account.

I would first ensure that the username field does not contain '@gmail.com'.

Then also that your g-mail account is enabled to 'allow less-secure' applications using the steps below:

• Go to www.google.com and log into your Gmail account
• In the top right corner of the browser window left-click on the colored circle and select 'Google Account'
• Next, left-click on the 'Manage Google Account'
• Select the Security tab on the left side
• Turn the 'Less secure app access' on

[Kicks.Spin]

thanks for your reply. i did all that and got the following error: The SMTP server requires a secure connection or the client was authenticated. The server response was 5.7.0 Authentication required. Is the Username, password my ninja credentials or my gmail credentials?

[NinjaTrader_Spencer]

Hello Kicks.Spin,

Thank you for your post.

This would be your gmail credentials that would need to be used.

[Kicks.Spin]

got it. works. thanks for the clarification

[pippero]

Please note this no longer works from June 2022 : https://support.google.com/accounts/...cure-apps-card

[NinjaTrader_Jason]

You can find a solution at the following forum thread.

https://ninjatrader.com/support/forum/forum/ninjatrader-8/platform-technical-support-aa/1206716-ninjatrader-email-alerts-setup-google-settings-less-secure-apps-no-longer-supported