Sim 101 - There is no market data available to drive the simulation

[bob999]

Keep getting this error.

Reset account last week when I first got the message

Now, Monday, it is back.

What can I do to stop this?

Thanks

[NinjaTrader_Kate]

Hello bob999,

Thank you for your post.

When you get this error, are you connected to the Playback connection or your real time data connection?

If your real time connection, who is your data provider?

Thanks in advance; I look forward to assisting you further.

[bob999]

When I get the error I am connected to my real time connection.

My data provider is Ninja Trader Continum.

This started at contract rollover last week.

I reset my SIM account thinking it was still trying to execute on expired contracts.

Still getting error with the 03-22 contracts ES MES NQ. 1 minute and 17 second time frames.

My Ninja Trader Version is 8.0.24.3 64 bit

Thank You

[NinjaTrader_Kate]

Hello bob999,

Thank you for your reply.

I'll need to take a look at your log and trace files to determine what may be occurring. Rather than post those here, since those may contain personally identifiable information, please send them directly to us through the platform.

You can do this by going to the Control Center-> Help-> Email Support

Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

Please reference the following ticket number in the body of the email: 3407064 ATTN Kate W, and also provide a link to this post in the body as well.

Thanks in advance; I look forward to assisting you further.

[bob999]

Sent Email with Log and Trace Files as requested.

Thank You