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    ...No Market Replay data available...

    I get the above error message when trying to download Market Replay data of ES 12-21 on 9/14/2021, 9/13/2021, and 9/10/2021. Are those first coupled of days of the contract missing on the server? Is it possible to fix the issue? Thanks.
    Last edited by zacharydw00; 12-15-2021, 06:11 PM. Reason: changed dates to bold

    #2
    Hello zacharydw00,

    Thank you for your post.

    The ES rolled over to 03-22 on 12/09/2021. Consequently, you would need to have data downloaded for ES 03-22 for these dates to resolve. You would also need to use ES 03-22 in your charts. ES 12-21 should only be used for dates before 12/09/2021.

    Please follow these steps to roll over the expiration date of a Futures contract:
    • Navigate to the Control Center > Tools > Database window.
    • Left-click the ‘Rollover’ button that appears just below the table under the ‘Rollover futures instruments’ section.
    • Close this window when this process completes.
    You can learn more about the different ways to rollover by visiting the link below:To view contract rollover, expiry dates, and other trading events click the link below.Please let us know if any further questions come up.
    Shawn B.NinjaTrader Customer Service

    Comment


      #3
      Originally posted by NinjaTrader_ShawnB View Post
      ES 12-21 should only be used for dates before 12/09/2021.
      The dates I listed above are way before Dec 9th. Please read my question again, as your answer does not apply to the dates listed. I changed the dates to bold so you can't miss them. Thanks.

      Comment


        #4
        Hello zacharydw00,

        Thank you for your post.

        You are correct. Could you please send the log and trace from your platform to look further into this inquiry?

        To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3398129 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

        We look forward to assisting you further.



        Shawn B.NinjaTrader Customer Service

        Comment


          #5
          Hi Shawn,
          Installing 8.025.0 did not help. The error message still happens. What's the next step? Thx.

          Comment


            #6
            Hello zacharydw00,

            Thank you for your post.

            I will need to setup a remote support session with you. Please respond to my emails for a remote support session.
            Shawn B.NinjaTrader Customer Service

            Comment


              #7
              To anyone reading this later. The issue is that Ninja only provides 90 days of replay data for download. If you want more older data you have to purchase it from a data vendor.

              Comment

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