Error open NT8 strategy analyzer

[Bruno55]

Hello, today I was testing a strategy with the strategy analyzer and my notebook got stuck which made me restart my pc. When I want to open NT8 again I get this error and it does not open the program. How can I solve that? Thanks

[NinjaTrader_ShawnB]

Hello Bruno55,

Thank you for your post.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3396334 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.

[Bruno55]

Hello Shawn. I can´t open NinjaTrader. When I open it, I get that error that I attached to the photo and it closes, it don't run.

[NinjaTrader_Heath]

Hello Bruno55,

Thank you for your post.

We will need the files requested in order to investigate further.

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3396334 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.