Does not download any contract market data ES 03-21, ES 06-21, ES 09-21

[mark2801]

Good morning.

I am trying to download the market data of the old ES 03-21 contract, but it does not let me, I get a message that says "No market replay data available for the instrument". What can I do to solve this problem because I have already done the steps of "control panel" then "tools", "import", "data history" "download" instrument" I select the ES 03-21 I click on "download" after I download it I go to "Get Market Replay data" I select the instrument ES 03-21 dated 10/February/2021 and I still get "No market replay data available for the instrument". I hope you can help me.
Note. I also followed the steps in this link but it didn't work either https://ninjatrader.com/es/support/h.../?set_up12.htm

I thank you very much if you can help me, attached I send the image of the error that appears to me and waiting for your comments.


Translated with www.DeepL.com/Translator (free version)

[NinjaTrader_Jason]

Hello mark2801,

Unfortunately there is only Market Replay data available to download for the last 90 days. February 10th 2021 is more than 90 days ago, so it is not available.

[BBQSizzle]

Hello mark2801,

Unfortunately there is only Market Replay data available to download for the last 90 days. February 10th 2021 is more than 90 days ago, so it is not available.

Why?

I could be unaware of other options/solutions but if not, you're basically saying I paid $1000usd for a platform that limits market replay for the last 90 days...This is a customer pain-point

Obviously not your fault, but you CAN escalate this suggestion to your superiors

[NinjaTrader_Jason]

Hello BBQSizzle,

Please note that you can download the same amount of 90 days Market Replay data using the free license.

You can also record Market Replay data yourself. See the link below.

https://ninjatrader.com/support/helpGuides/nt8/NT%20HelpGuide%20English.html?set_up12.htm

I have submitted this as a feature request to the Development Team. I will follow up with an internal tracking number for your reference as soon as it is created.

Thanks in advance for your patience.

[BBQSizzle]

Hello BBQSizzle,

Please note that you can download the same amount of 90 days Market Replay data using the free license.

You can also record Market Replay data yourself. See the link below.

https://ninjatrader.com/support/helpGuides/nt8/NT%20HelpGuide%20English.html?set_up12.htm

I have submitted this as a feature request to the Development Team. I will follow up with an internal tracking number for your reference as soon as it is created.

Thanks in advance for your patience.

Thank you!

[NinjaTrader_Jason]

Thanks for your patience.

The internal tracking number for your feature request is SFT-1978. We added your vote. Please reference this internal tracking number when contacting Platform Support if you ever have questions regarding this feature request.

When a feature request is implemented, you'll find a description of the new feature in the release notes:

• https://ninjatrader.com/support/help...ease_notes.htm