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Chart Loading speed

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    Chart Loading speed

    This morning my charts won't load with over 5 days of data. I'm working on daily chart & it's meaningless to have only 5 bars on the chart. I need at least 50 to calculate 50 day MA. I haven't changed anything in my charts from yesterday. Data feed is Interactive Brokers & is working fine in that platform. I've rebooted machine twice & NT at least 7 times but it still won't load on my charts.
    Any ideas? I've read alot of tips already.

    #2
    Hello Angus7,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 3386324" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.

    Comment


      #3
      This is really odd.....It's like a switch was flipped & now all my data loaded. Funny thing is, I didn't do a thing.

      Comment


        #4
        Sent email

        Comment

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