Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error after importing a backup

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error after importing a backup

    I've changed my computer so I was trying to transfer all files to my new computer. I backed up as always and then tried to restore in the new computer. An error saying "Can't be restored,... " and my custom strategies didn't appear in the new computer.

    So I followed this advice: https://ninjatrader.com/support/foru...r-installation (I have Ninjatrader 8 in both computer, this is a Ninjatrader 7 forum, but it was the closest post I found).

    After doing that, my strategies do appear but when I compile, this error is showing up and I don't know how to solve it.

    Click image for larger version

Name:	Screenshot 2021-11-16 120400.png
Views:	138
Size:	26.8 KB
ID:	1178674 Any help, will be appreciated. Thanks!

    #2
    Hello Danilod,

    Thank you for your note.

    This is indicating that the Share Service file for Twitter is present in your NinjaTrader 8 Documents folder which is currently not supported.

    You may follow the steps below to remove this file:
    • Navigate to your Windows Documents Folder > NinjaTrader 8 > bin > Custom > Share Services
    • Delete the file '@Twitter'
    • Recompile
    Please let me know if I may be of any further assistance.
    Spencer F.NinjaTrader Customer Service

    Comment


      #3
      Thanks for your help. It worked!

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by Taddypole, 04-26-2024, 02:47 PM
      1 response
      10 views
      0 likes
      Last Post NinjaTrader_Eduardo  
      Started by futtrader, 04-21-2024, 01:50 AM
      6 responses
      58 views
      0 likes
      Last Post futtrader  
      Started by sgordet, Today, 11:48 AM
      0 responses
      4 views
      0 likes
      Last Post sgordet
      by sgordet
       
      Started by Trader146, Today, 11:41 AM
      0 responses
      5 views
      0 likes
      Last Post Trader146  
      Started by jpapa, 04-23-2024, 07:22 AM
      2 responses
      19 views
      0 likes
      Last Post rene69851  
      Working...
      X