Connection To Interactive Brokers

[pezram]

My IB connection on the connections tab is yellow. Tried closing down and restarting ninja and ib but still in yellow status. Any suggestions?

[NinjaTrader_JustinD]

Hello pezram,

Thank you for your message.


Please write into PlatformSupport[AT]NinjaTrader[DOT]Com along with your log and trace files and a link to this forum post. In your response, please also include 'ATTN Justin' in the subject line so it arrives in my inbox.

Follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.

• Open your NinjaTrader folder under Documents.
• Right-click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
• Send the 2 compressed folders as attachments to this email.
• Once complete, you can delete these compressed folders.

Thank you in advance for these files. I look forward to assisting you further.

[pezram]

Thanks, Justin downloaded the IB you recommended and is working now.