Depth chart

[35CTBS]

Hi,
I'm using data of ninjatrader., my depth chart isn't working. Is this an error? Do I need to pay for this data?
Thanks.

[NinjaTrader_ShawnB]

Hello 35CTBS,

Thank you for your post.

Yes, you would need to subscribe to this data. If you have already subscribed and you still aren't seeing data. Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3350229 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.