Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Error message

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Error message

    Welcome
    My connection with (playback)
    I placed a pending order with trailing stop
    I got this error message

    Click image for larger version

Name:	Error Message2.png
Views:	154
Size:	4.7 KB
ID:	1177755

    What is the problem and how can I fix it
    Thank you


    #2
    Hello Trader199,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 3343557" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.

    Comment


      #3
      Ok, I just sent an email
      thank you very much

      Comment

      Latest Posts

      Collapse

      Topics Statistics Last Post
      Started by Hwop38, 05-04-2026, 07:02 PM
      0 responses
      175 views
      0 likes
      Last Post Hwop38
      by Hwop38
       
      Started by CaptainJack, 04-24-2026, 11:07 PM
      0 responses
      331 views
      0 likes
      Last Post CaptainJack  
      Started by Mindset, 04-21-2026, 06:46 AM
      0 responses
      253 views
      0 likes
      Last Post Mindset
      by Mindset
       
      Started by M4ndoo, 04-20-2026, 05:21 PM
      0 responses
      356 views
      0 likes
      Last Post M4ndoo
      by M4ndoo
       
      Started by M4ndoo, 04-19-2026, 05:54 PM
      0 responses
      183 views
      0 likes
      Last Post M4ndoo
      by M4ndoo
       
      Working...
      X