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    Error message

    Welcome
    My connection with (playback)
    I placed a pending order with trailing stop
    I got this error message

    Click image for larger version

Name:	Error Message2.png
Views:	148
Size:	4.7 KB
ID:	1177755

    What is the problem and how can I fix it
    Thank you


    #2
    Hello Trader199,

    Thank you for your note.

    Please follow the steps below to manually attach your log and trace files to an email to platformsupport[AT]ninjatrader[DOT]com with "ATTN CHRIS S 3343557" in the subject line so I may investigate this matter further.
    • Open your NinjaTrader folder under Documents.
    • Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
    • Send the 2 compressed folders as attachments to this email.
    • Once complete, you can delete these compressed folders.
    I look forward to your reply.

    Comment


      #3
      Ok, I just sent an email
      thank you very much

      Comment

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