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Linking bank account failed in new Ninja Portal

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    Linking bank account failed in new Ninja Portal

    Hi

    I went into the new portal to link my bank account for ACH. Everything went well and my bank said successful but I got a something went wrong technical message.

    Please help


    #2
    Hello cnecorp,

    Thank you for your post.

    Glad to assist. Please follow up with our brokerage team regarding funds or any other account-side items. Platform Support is unable to assist with account-related items of this nature.



    Let us know if we may assist further.
    Eric B.NinjaTrader Customer Service

    Comment


      #3
      thanks Eric

      Comment


        #4
        If you received a ""something went wrong"" message after trying to link your bank account for ACH, it's possible that there was a technical error. I recommend contacting the portal's customer support team for assistance. They may be able to assist you in resolving the issue. You can also check if there are any requirements that you missed meeting before linking your bank account. I had a similar problem some months ago. However, I switched to sole trader bank accounts and linking my data to any platform became easier. This tool is specifically for those who want to handle their accounts and transactions better. Hope I helped.
        Last edited by Gerrtrudd; 01-27-2023, 09:06 AM.

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