How to resync positions

[ezrollin]

How do I reset the platform's thinking I have open positions when I dont?
I try refreshing, restarting the strategy, manually closing, manually trying to flatten everything, etc.
I cant remember I cant remember the results of disconnecting and reconnecting.
The only thing that works is completely restarting the platform. thanks

[NInjaTrader_MaxH]

Hello ezrollin,


Thank you for your note.

We advise that you reset the Simulation account to resolve this item.

Resetting a simulation account will clear all historical trade data from this account. Please follow the instructions below to reset a simulation account:

• From the NinjaTrader Control Center window select the Accounts tab
• Right-click on your simulation account and select 'Edit Account'
• Press the "Reset" button > Yes > OK

Please let us know if we may be of further assistance.