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Stop receiving data feed during FED event.

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    Stop receiving data feed during FED event.

    Hi, I've stopped receiving data feed after the first 5 min bar of the FED event today. NinjaTrader literally stopped depicting bars, the only i can see was the bid ask data.

    This is unacceptable.

    #2

    Hello,

    Please send us your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number and forum post in the body of the email: 3337662

    Comment


      #3
      I am also constantly losing connection over the past 5 minutes

      Comment


        #4
        Hello,

        This is likely the cause for the data freeze, though the log and trace files would help confirm or refute this.

        Comment

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