Error, no trading permissions

[fernlicht]

Hello, just wanted to check the NT side of our problem
We have a new IB account and get the following error: "No trading permissions".
with our old account, we've had no issues. Is there anything we need to check on the NT side or is it just an IB issue?
Thanx

[NinjaTrader_Manfred]

Hello fernlicht ,

Thank you very much for your post.

This error message would not be native to the NinjaTrader platform. I have found some further information in Interactive Brokers publicly available guide that might answer how to resolve this message:

https://guides.interactivebrokers.com/am3/am/settings/tradingpermissions.htm

Should you have any further questions for our team, don't hesitate to let us know!

[fernlicht]

Thanks for pointing in the right direction, Manfred!