error message

[Trader199]

Hi
I am trying to use (playback connection)
But when I try to download historical data I get this error message



I don't know what the problem is and how to solve it

[NinjaTrader_ShawnB]

Hello Trader199,

Thank you for your post.

Could you please send the log and trace from your platform to look further into this inquiry?

To send me your log and trace files from within NinjaTrader. Go to Control Center-->Help-->Email Support in NinjaTrader. Put '3301693 - Att Shawn', in the subject field and enable 'Log and trace files'. Also, give a reference of this thread in the body of the email.

We look forward to assisting you further.

[Trader199]

Hello
thank you for replying
Well, I just did that
Thanks again.

[NinjaTrader_ShawnB]

Hello Trader199,

Thank you for your post.

The year for your date is '21'. This should be '2021' to resolve.

[Trader199]

Thank you
But I'm not allowed to add a four-digit number (2021)
I am allowed to add a two-digit number only (21)
I think the problem with history and time in my Windows
I'll try to adjust the time and date in my Windows.
Thank you again.