Nt8 will not update live quotes

[diver]

Worked fine on Friday. Sunday evening will not update live quotes. LOG and TRACE files attached. Thank You.

[NinjaTrader_Marco]

Hello diver,

Thanks for writing in today.

We removed your files from the publicly accessible forum, as these files contain personal information and should not be posted publicly. You'll want to reach out via email directly at platformsupport(at)ninjatrader[dot]com if you would like us to review these files.

Having said that, what version of TWS are you using?

You'll need to be using the supported version of TWS (not the most updated) as per the connection guide below to ensure the connection functions correctly:

• TWS 985.1g - Download

https://ninjatrader.com/ConnectionGu...nnection-Guide

Please let me know if I may be of any further assistance.

[diver]

Hello diver,

Thanks for writing in today.

We removed your files from the publicly accessible forum, as these files contain personal information and should not be posted publicly. You'll want to reach out via email directly at platformsupport(at)ninjatrader[dot]com if you would like us to review these files.

Having said that, what version of TWS are you using?

You'll need to be using the supported version of TWS (not the most updated) as per the connection guide below to ensure the connection functions correctly:

• TWS 985.1g - Download

https://ninjatrader.com/ConnectionGu...nnection-Guide

Please let me know if I may be of any further assistance.

OK, did that and it works again. Thanks. Do you know offhand how I can stop IB from making an version auto update on startup so this doesn't happen again. I know it's an IB issue but though you may know. Thanks again.

[NinjaTrader_Marco]

Hello,

Thanks for your reply.

TWS 985.1g is a stand alone version that can be opened and ran separately from the newest update, so you'll just want to ensure both platforms (Ninjatrader and TWS 985.1g) are configured to connect to each other instead of the newest version of TWS.

Please let me know if I may be of any further assistance.

[diver]

Hello,

Thanks for your reply.

TWS 985.1g is a stand alone version that can be opened and ran separately from the newest update, so you'll just want to ensure both platforms (Ninjatrader and TWS 985.1g) are configured to connect to each other instead of the newest version of TWS.

Please let me know if I may be of any further assistance.

OK, got it and fixed it. Thanks again for your help.

[kebabman]

Hi Diver

Many thanks for posting, you have helped me fix the same problem.

Cheers

Andrew