Announcement

Collapse
No announcement yet.

Partner 728x90

Collapse

Chart Window Freezes after a few minutes

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    Chart Window Freezes after a few minutes

    I upgraded my graphics card to GTX 960 yesterday. However, i noticed today that one of my chart windows (i have 10 open); have been freezing after some time. I have tried reinstalling my NT8 (clean installation) but the same chart will freeze after a few minutes of working fine. I have the latest drivers installed for the graphics card. So, I'm not sure what's causing this issue; whether it is the graphics card or an NT8 bug.
    Any suggestions?

    #2
    Hi cryfgg, thanks for posting.

    Please send me your log and trace files so that I may look into what occurred.

    You can do this by going to the Control Center-> Help-> Email Support

    Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

    Please reference the following ticket number in the body of the email: 3234385 ATTN ChrisL

    Comment

    Latest Posts

    Collapse

    Topics Statistics Last Post
    Started by CaptainJack, 05-29-2026, 05:09 AM
    0 responses
    72 views
    0 likes
    Last Post CaptainJack  
    Started by CaptainJack, 05-29-2026, 12:02 AM
    0 responses
    42 views
    0 likes
    Last Post CaptainJack  
    Started by charlesugo_1, 05-26-2026, 05:03 PM
    0 responses
    110 views
    0 likes
    Last Post charlesugo_1  
    Started by DannyP96, 05-18-2026, 02:38 PM
    1 response
    190 views
    0 likes
    Last Post NinjaTrader_ChelseaB  
    Started by CarlTrading, 05-11-2026, 05:56 AM
    0 responses
    172 views
    0 likes
    Last Post CarlTrading  
    Working...
    X