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Chart Window Freezes after a few minutes
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Chart Window Freezes after a few minutes
I upgraded my graphics card to GTX 960 yesterday. However, i noticed today that one of my chart windows (i have 10 open); have been freezing after some time. I have tried reinstalling my NT8 (clean installation) but the same chart will freeze after a few minutes of working fine. I have the latest drivers installed for the graphics card. So, I'm not sure what's causing this issue; whether it is the graphics card or an NT8 bug.
Any suggestions?
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Hi cryfgg, thanks for posting.
Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 3234385 ATTN ChrisL
Chris L.NinjaTrader Customer Service
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