Unable to open Ninja Trader 8 after installation: unable to find specified file

[djtrader666666]

Hi,

I'm unable to open Ninja Trader 8 ( latest version as of 05-Aug-2021) after installing it from the official website. Screenshot of errors attached. I did not select any custom scripts and did not select free live data either. Just want to install the basic free version for education purposes.

I tried workarounds suggested in this forum - renaming the 'Ninja Trader 8' folder to 'Ninja Trader 8OLD' in Documents. But after doing this i was unable to uninstall/reinstall as suggested in the proposed workaround.

Kindly please help me with this.

[NinjaTrader_ChrisSch]

Hello djtrader666666,

Thank you for your note.

If you are unable to open NinjaTrader due to this, navigate to Documents\NinjaTrader 8\workspaces and delete the file named _Workspaces.xml, then try opening NinjaTrader.

Please let me know if you continue to see the same.

I look forward to your reply.

[djtrader666666]

Hi Chris,

Thanks for your prompt reply. Unfortunately i dont see that file in that location, no hidden files either. screenshot attached.

Kindly please reply, thanks a lot
dj

[NinjaTrader_ChrisSch]

Hello djtrader666666,

Thank you for the reply.

Is the platform able to be launched in Safe Mode?

To enable safe mode, please use the following steps:

• Exit NinjaTrader.
• Hold the CONTROL key and double click the NinjaTrader icon.
• Keep the CONTROL key held down until you see the Control Center.
• You can verify you are in safe mode by going to Help -> About.

I look forward to your reply.

[djtrader666666]

Thanks a lot, Chris. I can open the app now in safe mode. Hope running the app in safe mode will not compromise on any features.

Thank you
dj