Getting errors in log grid, attached file after upgrade? Also what is the cause and fix for the following error: "tried to load additional data. All data must first be loaded by the hosting NinjaScript in its configure state. Attempted to load MES 09-21 Globex: 1 Tick" getting that error when I try to enable a strategy?
-
Hello Tradarr,
Thank you for your post.
I'd like to take a look at your diagnostic files. Please send me your log and trace files so that I may look into what occurred.
You can do this by going to the Control Center-> Help-> Email Support
Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.
Please reference the following ticket number in the body of the email: 3184225 ATTN Zachary
I look forward to further assisting with this.
| Topics | Statistics | Last Post | ||
|---|---|---|---|---|
|
0 responses
59 views
0 likes
|
by SalmaTrader
07-07-2026, 10:26 PM
|
|||
|
0 responses
27 views
0 likes
|
by CarlTrading
07-05-2026, 01:16 PM
|
|||
|
0 responses
17 views
0 likes
|
by CaptainJack
06-17-2026, 10:32 AM
|
|||
|
0 responses
24 views
0 likes
|
by kinfxhk
06-17-2026, 04:15 AM
|
|||
|
0 responses
24 views
0 likes
|
by kinfxhk
06-17-2026, 04:06 AM
|
Comment