Micro crude futures not displaying

[banco]

Hi,

I can see micro crude futures listed in the instrument list but they don't seem to display when I try and open a chart or a basic entry box?

I am using iqfeed and they assure me they support them.

[NinjaTrader_Dennis]

Hello banco,

Thank you for your post.

Resetting your instruments should resolve this item.

To reset your instruments, please take the steps below.

1. First, disconnect from any data providers by navigating to the Control Center > Connections menu, and left-click on “disconnect” that appears to the right when hovering your mouse over any active connection
2. Next, reset your instruments by navigating to the Control Center > Tools > Database Management
3. In the Database Management window, under the “Update instruments” section, ensure that “General properties”, "Futures expiries" and “Symbol mappings” options are checked and then click Update
4. Lastly, restart NinjaTrader for the changes to occur

Please let us know if we may be of further assistance.