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Cannot open NT

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    Cannot open NT

    I downloaded the new version and while it says it is installed it will not open. I get a message that NT must be reinstalled. I reinstalled but it still will not open. Please help.

    #2
    Hello Fred G.Sanford,

    Can you please attach a screenshot of the error you are receiving so I may look into this further. To capture a screenshot with Windows 7 or newer I would recommend using the Windows Snipping Tool.

    Click here for instructions

    Alternatively to capture a screenshot press Alt + PRINT SCREEN to take a screenshot of the selected window. Then go to Start--> Accessories--> Paint, and press CTRL + V to paste the image. Lastly, save as a jpeg file and attach the screenshot to your reply.

    Click here for detailed instruction
    Christopher J.NinjaTrader Customer Service

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      #3
      This is these are the messages I am getting
      Attached Files

      Comment


        #4
        So I may look into this further please go to Help->Email Support and be sure to include Attn: Chris Jameson, ticket 3181109 in the Subject line, a link to this thread in the body and a check in the box for "Log and trace files".
        Christopher J.NinjaTrader Customer Service

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