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NinjaTrader
Demo Password stopped working ??
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Demo Password stopped working ??
Been running NT8 using a demo username and password with the "ninja trader continuum demo" connection ......was working great , but I woke up this morning and NT8 was not connected and I keep trying to use the demo username and password but it keeps saying incorrect ??Tags: None
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Hello Mr.Hamster,
Thank you for your reply.
I would like to take a closer look at your Log and Trae files in order to get more information about what you are experiencing.
Please contact us via email at PlatformSupport[AT]NinjaTrader[DOT]com. In this message, include a link to this forum thread and "3138979 ATTN Jermaine S". Please also follow the steps below to manually attach your log and trace files to your email so I may investigate this matter further.
Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.- Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
Jermaine S.NinjaTrader Customer Service
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Originally posted by NinjaTrader_Jermaine View PostHello Mr.Hamster,
Thank you for your reply.
I would like to take a closer look at your Log and Trae files in order to get more information about what you are experiencing.
Please contact us via email at PlatformSupport[AT]NinjaTrader[DOT]com. In this message, include a link to this forum thread and "3138979 ATTN Jermaine S". Please also follow the steps below to manually attach your log and trace files to your email so I may investigate this matter further.
Please follow the steps below to manually attach your log and trace files to your response so I may investigate this matter further.- Open Windows File Explorer (hotkey = Windows key + E) Then navigate to, "Documents" (sometimes called, "My Documents") > 'NinjaTrader 8' folder
- Right click on the 'log' and 'trace' folders and select Send To> Compressed (zipped) Folder.
- Send the 2 compressed folders as attachments to this email.
- Once complete, you can delete these compressed folders.
My friend running his live account had the same issue today , and he lives on the other side of the united states from me , he said they had to remote in to fix his . So seems like an NT8 issue ,
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