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Suddenly I lost data of HG Futures contracts from 1am to :40am today.

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    Suddenly I lost data of HG Futures contracts from 1am to :40am today.

    I have SI and GC contract data trading in the same NYMEX timeframe are ok. How can I restore HG data ?
    Or there is a problem in your data center that you lost Copper Futures data ?

    #2
    Hello ridesharing,

    Thank you for your post.

    We're aware of an issue with Missing data on the HG instrument on some of our servers. Those servers have been taken out of rotation and are being looked into.

    To resolve this issue please restart NinjaTrader and then reload historical data in your charts.

    Please feel free to write in if you have any additional questions.
    Heath R.NinjaTrader Customer Service

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