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NT8 crashes when I try to open indicators

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    NT8 crashes when I try to open indicators

    I recently, downloaded a third party app. And now whenever i try to add a indicator, NT8 shows 2 error windows and closes automatically. I cant make out the error message but I think it has something to do with orderflow suite

    #2
    I also deleted some other indicators using "remove ninjascript" before i downloaded the third party app

    Comment


      #3
      Hello jayfutures23,

      Can you please send me your log and trace files so that I may investigate.

      You can do this by going to the Control Center-> Help-> Email Support

      Ensuring 'Log and Trace Files' is checked will include these files. This is checked by default.

      Please reference the following ticket number in the body of the email: Att Jason, 3130899
      JasonNinjaTrader Customer Service

      Comment


        #4
        actually, after some tinkering I was able to rectify the problem. The problem was I did not delete an additional script that coincided with the initial scripts I removed.

        Once the last script was removed, everything was alright and I was able to get into my indicator list and use them

        As always, thanks again for the timely response!

        Comment

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